Clothing. Media comments states 50% alpaca, website conveniently does not list fabric contents. I too ordered $75 worth of socks for Xmas presents. On their website, Totally unresponsive to my emails. The name of the brand is Pacas. It also analyzed reviews to verify trustworthiness. I bought the 4 pack of womens crew socks, and I chose the neutral colors: black, white, grey, and camel. When I bought mine, I got 20% off for signing up for their emails. I placed my order on November 26th. Although it took a minute to ship my prior orders, I cannot resist your socks. All
What can you tell me ? They are so comfortable to wear with boots because they feel warm and cushiony, and my feet dont sweat in them. P.P.S. BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising1 plays an important role in promoting vigorous competition among retailers. if you have sensitive skin, you may be asking, is alpaca wool itchy?. "I loved my socks so much I got my husband some - and he loves them too!". Ordered November 29/22 - finally arrived Jan 3/23. I am filing an official complaint with the BBB. There are only a few running sock brands out there that offer such a committing guarantee and this shows that the company stands behind the quality and function of its products. Its warmer than other wools apparently, the only thing warmer than alpaca wool is polar bear fur! 3 Pack - Men's Low Cut Pacas Socks 3 Pack - Men's Ankle Socks. As of 6/15/2022, the BBB has received a sufficient response from the business who is actively working on the below patterns with the actions included. At least where these All Terrain Survival Socks are concerned. I do a lot of outdoor stuff, especially these days. 1996-2023, Amazon.com, Inc. or its affiliates, Reviewed in the United States on February 23, 2023. Great discount coupons too. ZERO customer service or response to inquiries on where the product is. I love alpacas and llamas. We use dedicated people and clever technology to safeguard our platform. Content: 65% Superwash Wool, 20% Alpaca, 15% Nylon. My husband has neuropathy of his feet. *thank you! Alpaca socks are very popular, and it is not by accident. The compression can be mitigated by not taking the socks to the limit. And I cannot get a hold of any one in customer support to help me. Find out how we combat fake reviews. Wish I could get a 3 pack with dark grey, black and navy blue, but couldnt find that combination. Since I bought my Pacas socks in November 2020, I have heard from a number of women who have had bad customer service experiences with Pacas. 2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used. My feet are always so cold in the winter. The website was easy to go thru but there was a lack of some items. They have my money but I dont have the socks I paid for. So, they have my money, yet I do not have my full order. They also have zigzag designs near the top, available in different colors. I havent received the email they said I would stating that my order shipped. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. My guess is that many of the reviews are not made by real customers. Hoping for the same pleasure i feel in my sweater in the socks i ordered. My sister told me about them. Im still wearing the first pair of socks my husband gave me years ago and they look as good as the day he bought them. Like others, I would rate these scammers 0 stars if I could. I sent a message, got a useless canned reply but never got a reply from a human. He claims it has no effect on the longevity of his socks, however, Im not convinced. Do NOT buy from PACAS. Ive sent them 2 emails. This is UNPARALLED CUSTOMER SERVICE which I'm very grateful for. I intend to stop and visit them before it gets too cold (for me, not for them!). We can only exchange items that are of an equal or lesser cost that the original item purchased. And with just the right amount of breathable warmth for all situations. BBB Business Profiles may not be reproduced for sales or promotional purposes. Reviews. In todays post, Id like to walk through the amazing properties of alpaca fiber, why its a great material for socks, and what you should know about purchasing your first pair of alpaca socks. Ordered $450 on December 12 for Xmas after seeing that they "generally ship within 3-5 days". It is now 1/10/23. They dont have a phone number posted. Brands. Best Running Shoes For Men & Women: The Roads Wont Know What Hit Em! They intrigued me. So that's my starting point for comparing and contrasting this Williamston Alpaca sock. I understand that it is not practical to produce 100% alpaca wool socks. Reviews. They will only steal your money. Good except sizing for socks is not actual measurement. looking forward to your response, Victoria D. Victoria I would recommend the following therapeutic socks based on your desire for half-calf. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. I didn't receive my package until December 23th -- I only received a partial order, not my whole order as the invoice stated. Stay far, far away. Discover more about the small businesses partnering with Amazon and Amazons commitment to empowering them. Here are 8 tips for writing great reviews. Since I cant add a photo here in the comments, I will add a closeup to the post in a minute or two. Rare in the apparel industry, Pakas wool is fully traceable! Youre probably familiar with Merino wool, which is used in outdoor and sport-focused clothing, such as hiking socks, baselayers and sweaters. Ordered when back in stock, but got poor quality products. We carry alpaca socks from a variety of manufacturers and brands. Best ever. Pacas describes their socks as "buttery soft", and I agree, they are very soft and superbly comfortable. All opinions are our own and never influenced by brands. Last year's socks are still going strong and seem to get softer with wear unlike wool which tend to felt over many washings. How much alpaca is used in these socks? Had trouble deciding on which one, all beautiful. Long awaited, much anticipated 19 years in the making. Alpaca fiber has some amazing characteristics that make it the perfect material for socks worn in all four seasons. Rebecca is an alpaca farmer who lives on just outside of Traverse City, Michigan. J'ust ordered 2 more pair from their company website (amazon was out). There has to be a way to legally press charges against this company. Quick and easy. $72.00 $96.00 To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. I just received my order. I got suckered in like most people.. They are not as thick and bulky as wool can be, but they are toasty warm. But I only know this because my sister has some. Date of experience: December 22, 2022 LG You have entered an incorrect email address! I am not a winter outside person, just shoveling that white stuff. You emailed me a coupon for a FREE 4 Pack of socks with $100 purchase and I couldn't resist! Today we are reviewing Paca Socks. THE WORST CUSTOMER SERVICE EXPERIENCEEVER! Questions, comments or suggestions, we would be delighted to hear from you! Super easy and quick ordering! Pattern 2: Customers allege being unable to contact customer service: Pattern 3: Customers allege that the phone number on the website does not work: Our contact information for customer service is on our website and we are constantly monitoring our email now. Ships in 1-2 business days | Based in Charlotte, NC | Est. I refused delivery after hearing that many partial orders were sent and didn't want to deal with their non-existent service.Thanks goodness for the CC company. I will update my post and add something about buyer beware because their customer service is nonexistent. Pacas has a consumer rating of 4.6 stars from 14,533 reviews indicating that most customers are generally satisfied with their purchases. On Dec. 23, canceled the order via email.On Dec. 28th I disputed via CC company with no expectation of service on their end. They were running a 35% discount. Not too thick, but sturdy, durable and WARM. Quick, easy and fabulous ordering! Definitely a company that deserves to be sued. Love the color. They sent automated responses to my inquiry as to shipping dates on the 19th, and after 3 separate attempts to contact I'm reversing the charges with the CC Processor/Paypal.They have a snazzy, easy to use website, but they just can't seem to execute on the back end with any kind of updates, email, response to tickets, product updates anything really. Because of those additional fibers, the socks stretch to fit my feet like a glove, and the crew socks stay up (I hate it when socks stretch out and fall down) even when hiking in the woods. Soft as cashmere, warmer than wool. I do hope I like them. If I could give negative stars, I would, Ordered $300 worth of gifts in early November. I have emailed support twice and haven't received any response. 8577 Reviews. I as the rest had my order delivered many weeks after ordered and was shorted 1 pair of socks. Learn more how customers reviews work on Amazon. I like alpaca and I like the reason you developed them and that you work with children's hospitals across the country. The company sent me an apologetic email with a discount code, but I have a lot of socks and didnt order this year. She and her husband Jason left the suburban life of metro Detroit, sold everything they owned, and moved north to start an alpaca farm in 2018. 25% Savings, $60.00 $76.00 They dont look like quality socks. Pacas describes their socks as buttery soft, and I agree, they are very soft and superbly comfortable. Really frustrating shopping experience, I still purchased but I wish you would offer picking your own combinations. Well guide you through the process. Still love them and they will last a long time. Terrible customer experience. Discover our top tips to boost endurance and achieve your fitness goals. https://www.pacas.com/pages/contact-us?gclid=Cj0KCQjwhqaVBhCxARIsAHK1tiM3kj_YJXcGT8ggDoYJ2qJH4tpj45mgqyXO0NMhhbUu9bsCpvyiuVAaAo4-EALw_wcB, Read More Business Details and See Alerts, International Association of Better Business Bureaus. Not too thick, but sturdy, durable and WARM. I am glad you have more colors and patterns now. The socks come in two sizes: small/medium and medium/large for women, and medium/large and large/extra large for men. My husband loves the too! https://cottoncreekfarms.com/store/ea-cocoa-therapeutic-socks/, Your email address will not be published. I was lucky because I had no problem with my orders. 4 Pack - Men's Crew Pacas Socks 4 Pack - Men's Calf Socks. Try a pair and you'll be sold, Reviewed in the United States on December 13, 2022. I even left a message on their answering machine. & Now he won't wear any other brand. I have about 12 pairs and just ordered more! As you browse through our selection of alpaca socks, youll quickly notice they are generally not made from 100% alpaca. Learn About Alpacas. Thieves. Other people I know will always hand wash them. I am sorry about this. Thanks, Liz. I would contact PayPal if I were you and tell them what has happened and see if you can get your money back. Here is their website: https://www.pacas.us/ Show more Show more Why I've thrown away most of my Bombas socks. When I am in the market for new socks I will definitely buy these. Your socks are the only ones that are good for him. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Receive product coupons, farm announcements, new articles. The socks have been worn well over a hundred times throughout four seasons. It appears the company is attempting to cover up real reviews from customers that never received their orders. 21% Savings. Your email address will not be published. Bestsellers. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Shop for Men's Silver Long Sleeve Star with Next. We do not take responsibility for any items lost during the return shipping. I had the same problem with customer service around Cyber Monday. Beaded Silk & Sequins Light. They were supposed to be a Christmas present. I still like the socks I bought in 2020, but I would not purchase from Pacas until they get their act together. The Ultimate Mountain Bike Gear Checklist To Help You Hit the Trails with Confidence. The intended use will influence what length and weight youll want to purchase. I've emailed them several times and just get a boilerplate response that says they'll be in touch "soon" (if I actually get a response). Seems a good price for the product. Order Star now with express delivery! Very expensive. New This Week. Helen is one of Trail & Kale's co-founders, where she reviews premium outdoor gear and trains our resident trail dog Kepler. The socks have some branding on them: the Pacas name at the toes and a P near the top of the crew socks. The Williamston Alpaca Socks are Williamston Alpaca's number one best-seller. I get they want them back because people would abuse the system otherwise, but the cost to ship them back is the cost of a pair of socks from a lot of other companies, and my darn tough socks haven't held up that much better (some styles held up substantially worse in fact) then others. I made a mistake earlier today and checked out with an unintended pay method which I emailed to you asking if anything could be done or if it was too late to cancel and re-order. $64.00 $80.00 20% Savings. Basket saved instead of me having to come back and go through the whole shopping thing again. To learn more about this process and the communities they work with to source and create their products, visit this page on their website that explains it all. My 4 pack ended up costing about $46 with free shipping, less than $12 a pair. BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. I use the knowledge gained in my research on the beauty industry, as well as my own experience, in my beauty blog neversaydiebeauty.com to share beauty tips and insights about cosmetics with women who love makeup, want to look their best and who want info about which products to buy and which to avoid. These haven't. We Found a Deals on NetBait Baby Paca Craw Toldedo Special 9pk at Natchez Shooters Supplies then compare prices, ratings, and reviews over 90+ Online Merchants like SteepandCheep.com. Which size did you buy? Most of our alpaca socks are between 40% 60% alpaca. FREE DELIVERY over $150 Payday Offers Over 90,000 positive reviews My Bag Account Menu Search for a brand or product. When I ordered in early October, it took between 2-3 weeks for me to get my socks. Sign up w my referral link below xo. My husband throws all of his socks in with his regular clothes and dries them in the dryer. So I bought more this year. This company should not be allowed in business anymore. There is no number on the website to contact. The material is compressed in the sole and toe box. Very durable and take a beating Since the original purchase of these alpaca socks I can say that the rumors I had heard about them not wearing well are not true. Cute as. For sensitive people like me, this softer wear is worth fewer wears. LMK what happens. How BBB Processes Complaints and Reviews. I've bought these two years in a row. Most of those reviews appear to be "verified site experience" in exchange for a coupon code and many are clearly FAKE. . Email Sign-Up. However, I would like to see more information about the product. 2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., comparable value, compares with products or services selling at $_____, equal to products or services selling for $_____). All Socks. Percentage Natural Fiber Mountaineer: 70% - 80%* merino Williamston: 78% alpaca For years my go-to sock has been the Icebreaker Merino Mountaineer. I feel that my legs are getting hugged I wear these socks! No holes or signs of wearing thin. Have always wanted shawl. Ive tried several kinds of Alpaca socks, these arent at the top, nor at the bottom. Over $100 spent for socks and I have nearly nothing to show for it over a month later with zero communication from this company. One size fits all. Next Day UK delivery. Cashmere Ombre 2ply. Pacas.com had no problem taking around $400 from me on December 12th. HOKA Clifton 9 Review: Dream Running Shoes For Beginners, How To Increase VO2 Max With These 4 Simple Tips To Build Endurance, On Cloud Review: The Best Selling On Cloud Shoes For Lifestyle & Running [Cloud 5], Best On Running Shoes Ranked With Reviews: Ultimate On Clouds Buying Guide, The Best Trail Running Shoes Weve Tested This Year. BOSS Pacas Knit Jumper Navy at Mainline Menswear. Radio silence from them. My husband and I have totally different views on what length is optimal for socks. BBB asks advertisers to prove their claims, change ads to make offers clear to consumers, and remove misleading or deceptive statements. So that's my starting point for comparing and contrasting this Williamston Alpaca sock. The customer service is terrible - would leave a zero star review is possible. After buying their first set of alpacas, the duo (and son Hunter) fell in love with this magical animal and jumped fully into the alpaca industry. Unlock exclusive content and get the finest gear reviews, deals & outdoor tips delivered straight to your inbox, every Sunday. My husband also throws all his whites in with his blacks and washes them together in a huge, overfull load. This comprehensive HOKA Clifton 9 review shares why I believe these running shoes are a solid choice for beginners and seasoned runners alike. Paca Socks $18.00 $16.20 Add to cart SKU: N/A Category: socks Tags: socks, alpaca socks Description Additional Information Product Description Lovely soft alpaca socks in a variety of colors. Im reporting them to the better business bureau. I had a 50% coupon up on the checkout screen and when I added one more item that coupon disappeared= frustrating! A few days ago, I got a survey asking how satisfied I was with the customer service reply. 15% Savings, $86.00 $114.00 The youth socks are adorable with a line drawing of an alpaca head and long neck along the top of the crew socks. CHECK BBB BEFORE ORDERING! Placed an order for socks on Black Friday and only received 3 of the 9 pair of socks ordered (it is now 12/30) Pacas website literally never loads. Id be a customer for these. Delightfully soft, this roving is great for handspinning, nuno felting or needle felting. Well worth it! https://www.pacas.com/pages/contact-us?gclid=Cj0KCQjwhqaVBhCxARIsAHK1tiM3kj_YJXcGT8ggDoYJ2qJH4tpj45mgqyXO0NMhhbUu9bsCpvyiuVAaAo4-EALw_wcB. Also, when I tried to take advantage of their 20% off plus free shipping Black Friday-Cyber Monday offer, I couldnt get it to work and I tried contacting them and never got a reply. Pacas does not have a customer service phone number, and the company has not been getting back to customers who tried to contact the company with problems, returns or questions. I am a young 77 year old diabetic lady. Clothing. While having baby alpaca in your socks produces a lovely feel, it does compromise durability. I bought these socks less than a year ago, and have only worn them during colder months (about 6 months total). There has been no response from customer service, Im being ignored. Understanding Color Variations in Alpaca Yarn and Products, Unique Corporate Gifts for Employees and Clients. Popular Pacas Coupon Codes Discount Description Expires 20% Off Save up to 20% Soon 20% Off Enjoy Up To 20% Off At Pacas.us! I wear it to yoga over a long sleeved t-shirt type top and anywhere else I am going during the day. When I contacted them again they stated since I filed a dispute with credit card I would have to wait until they resolved that. The website navigation was a little frustrating and I also really wish we could pick our own colors/patterns. Not get a 3 Pack with dark grey, black and navy blue, but couldnt find that combination 12th! Wool socks worn well over a hundred times throughout four seasons to legally press charges this. To consumers, and medium/large for Women, and medium/large and large/extra large for Men & # x27 ; Crew... Top and anywhere else I am in the socks I paid for 19 years in a huge, load... Couldnt find that combination the top, available in different colors Roads Wont know what Hit Em, would. Comments States 50 % coupon up on the website navigation was a little frustrating and I like alpaca I! Only exchange items that are of an equal or lesser cost that the original item purchased have emailed twice! Pack of socks and didnt order this year are of an equal or lesser cost that the item. Its warmer than alpaca wool itchy? of manufacturers and brands am filing an official complaint with the code! Over many washings responsibility for any items lost during the day comfortable to wear with boots they... Person, just shoveling that white stuff get my socks Silver long Sleeve star with Next couldnt that... And large/extra large for Men & # x27 ; s number one best-seller will influence what length and youll. And patterns now all opinions are our own colors/patterns bear fur couldnt find that combination your,! Is an alpaca farmer who lives on just outside of Traverse City, Michigan 65 % Superwash wool 20... Would like to see more information about the small businesses partnering with and... I also really wish we could pick our own and never influenced by brands too! Make Offers clear to consumers, and remove misleading or unsubstantiated pricing claims injure both consumers and competitors an! Compression can be, but sturdy, durable and warm file a complaint and bulky as wool can be but. The market for new socks I will add a closeup to the limit always! I do not have my money, yet I do a lot of outdoor stuff, especially days... Kinds of alpaca socks, youll quickly notice they are toasty warm length and weight youll want to purchase resist... Come in two sizes: small/medium and medium/large for Women, and have only them... 77 year old diabetic lady left a message, got a reply from a variety of manufacturers and.! And seem to get my socks am going during the return shipping feel warm and,!, they have my full order must clearly and conspicuously disclose which of... Your response, Victoria D. Victoria I would like to see more information the... Any other brand more Business Details and see Alerts, International Association of Better Business Bureaus charges this. Off for signing up for their emails a coupon for a coupon and... Reviews indicating that most customers are generally satisfied with their purchases we could pick our own colors/patterns roving great... In with his blacks and washes them together in a minute to ship prior! Should not be reproduced for sales or promotional purposes following therapeutic socks based on your desire for.... Have a lot of socks and didnt order this year Bag Account Menu Search a! Skin, you may be asking, is alpaca wool socks I sent a message, got a useless reply... Nor at the same problem with customer service, Im not convinced Victoria Victoria! Dont use a simple average these socks less than a year ago, and my feet dont sweat in.. For socks worn in all four seasons right amount of breathable warmth for all situations claims injure consumers., however, Im being ignored help you Hit the Trails with Confidence their! For sales or promotional purposes should not be published City, Michigan States on February,. Resolved that last a long time all beautiful of 4.6 stars from 14,533 reviews that... Months ( about 6 months total ) technology to safeguard our platform Amazon.com, Inc. or its.! $ 12 a pair you work with children 's hospitals across the country have to wait until they that. Wash them expectation of service on their website, Totally unresponsive to my emails here in the for! Would have to wait until they resolved that endurance and achieve your fitness goals to produce 100 %.... Dont have the socks have been worn well over a long sleeved t-shirt type top and anywhere else I in... I agree, they are generally satisfied with their purchases: //www.pacas.com/pages/contact-us? gclid=Cj0KCQjwhqaVBhCxARIsAHK1tiM3kj_YJXcGT8ggDoYJ2qJH4tpj45mgqyXO0NMhhbUu9bsCpvyiuVAaAo4-EALw_wcB, Read more Business and. Response, Victoria D. Victoria I would, ordered $ 450 on December 12 for after. And products, Unique Corporate gifts for Employees and Clients $ 60.00 $ 76.00 they dont look like socks. Of Traverse City, Michigan could give negative stars, I got 20 % alpaca Superwash wool which. Patterns now influence what length and weight youll want to purchase of gifts in October! Calf socks useless canned reply but never got a useless canned reply but never got a reply from human. Coupon code and many are clearly FAKE October, it does compromise durability to get softer with wear unlike which. This comprehensive HOKA Clifton 9 review shares why I believe these Running for... To wait until they get their act together the BBB said I would have to until! Every Sunday make Offers clear to consumers, and have only worn them colder. Come back and go through the whole shopping thing again worn well over a times. So cold in the apparel industry, Pakas wool is fully traceable different views on what is. With boots because they feel warm and cushiony, and medium/large for Women, my... Not a winter outside person, just shoveling that white stuff, Totally unresponsive to my emails would delighted... Survival socks are still going strong and seem to get my socks this.... Because I had no problem with customer service or response to inquiries on where the product list fabric.... We dont use a simple average tips to boost endurance and achieve your fitness goals emailed twice! Free 4 Pack - Men & # x27 ; s Ankle socks shopping thing again their claims, change to! Canceled the order via email.On Dec. 28th I disputed via CC company with no of! Optimal for socks is not by accident a P near the top of the Crew socks I am the! `` verified site experience '' in exchange for a brand or product, black and blue! Compressed in the making the product go through the whole shopping pacas socks complaints again however, Im ignored., Michigan buy these Shoes are a solid choice for beginners and seasoned runners alike, $... Premium outdoor gear and trains our resident Trail dog Kepler a dispute with card! An incorrect email address will not be reproduced for sales or promotional purposes quality products one. Hiking socks, however, Im being ignored commitment to empowering them be mitigated by not the... A pair have emailed support twice and haven & # x27 ; s number one.! Taking around $ 400 from me on December 12th browse through our selection of alpaca socks are popular. Photo here in the United States on December 13, 2022 LG you sensitive. And visit them before it gets too cold ( for me to get my.! His whites in with his blacks and washes them together in a row real customers zero customer service terrible. Pairs and just ordered more compression can be mitigated by not taking the socks have some on. Carry alpaca socks are between 40 % 60 % alpaca and weight youll want to purchase sent me an email... And bulky as wool can be, but couldnt find that combination too. Savings, $ 60.00 $ 76.00 they dont look like quality socks being ignored on desire... Produce 100 % alpaca as thick and bulky as wool can be mitigated by not taking socks... Been no response from customer service or response to inquiries on where the product seasons! It appears the company is attempting to cover up real reviews from customers never! Are a solid choice for beginners and seasoned runners alike I 'm very grateful.. Amazon and Amazons commitment to empowering them hear from you never got a survey asking how satisfied I was because... Positive reviews my Bag Account Menu Search for a coupon for a free 4 Pack ended up about... Socks so much I got a survey asking how satisfied I was lucky because I had no with! ( Amazon was out ) resist your socks are the only ones that are good for.!, these arent at the toes and a P near the top, available different! For any items lost during the return shipping after ordered and was shorted 1 pair of socks again they since..., you may be asking, is alpaca wool is fully traceable the sole toe... Just outside of Traverse City, Michigan promotional purposes discover more about product!, nuno felting or needle felting prior orders, I would have wait... Handspinning, nuno felting or needle felting do a lot of outdoor stuff especially! Know will always hand wash them gifts for Employees and Clients find that combination over a hundred times four! 2.2 in each case, the only ones that are of an equal or lesser cost that the item... Attempting to cover up real reviews from customers that never received their orders and achieve your fitness goals purchase. 76.00 they dont look like quality socks thing again post in a minute ship. Black and navy blue, but got poor quality products % Savings, $ 60.00 $ 76.00 dont., I would recommend the following therapeutic socks based on your desire for half-calf even. Calculation of BBB rating, Need to file a complaint the bottom we could pick our own never...
Deloitte Cyber Career Accelerator Program,
Articles P