Iberia Customer Reviews Customer rating from 839 reviews 5 / 10 Write a Review Airline Seat Lounge Filter Reviews by : Show 10 20 50 100 3 / 10 "my suitcase did not arrive" Alejandro Gmez de Cuenca (United Arab Emirates) 24th February 2023 Trip Verified | I flew from Madrid to Alicante on 19th February, my suitcase did not arrive. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. This cookie is set by GDPR Cookie Consent plugin. PO Box 25082. Five days!! AeroInside is part of the Tiny Ventures Network. AirlineRatings.com also identified the top airlines for COVID-19 compliance in January of this year, listing (in alphabetical order) Air Baltic, Air New Zealand, Alaska Airlines, All Nippon Airways, AirAsia, British Airways, Cathay Pacific Airways, Delta Air Lines, Emirates, Etihad Airways, EVA Air, Japan Airlines, JetBlue, KLM, Korean Air, Lufthansa, Singapore Airlines, Southwest Airlines, Qatar Airways, and WestJet. The cabin bag can have a maximum size of 56 cm x 40 cm x 25 cm, and the unique items, such as a briefcase or a handbag, cannot exceed 40cm x 30 cm x 15 cm. This cookie can only be read from the domain they are set on and will not track any data while browsing through other sites. Reviews Traveller rating Excellent 0 Very Good 0 Average 0 Poor 0 Terrible 0 Route Cabin Economy Premium Economy Business Class First Class Language English (0) Claim this airline page Airline managers! But opting out of some of these cookies may have an effect on your browsing experience. Get access to AeroInside Insights, unlimited read access and receive the daily newsletter. Its not the first time Qantas has won the award: The airline was named the world's safest airline from 2014 to 2017, and in 2018, it was in the top 20 when AirlineRatingsawarded 20 airlines jointly. Avoid flying Iberia and if you must, be very cautious because they are sneaky without shame. A new report has ranked, Two travel sites ranked the best in-flight, Quit Your Job And Live Abroad: 10 Places So Cheap You Might Be Able To Stop Working, 17 Best Places To See The Northern Lights In 2020, US Travel: 25 Best Places To Visit In 2020, Where To Go Next: 27 Best Places To Travel In 2020. Otherwise you can use this tool to manage. Once you have paid the ticket they just do not care about the clients. Write a review Reviews (21,742) Traveler rating Excellent 3,740 Very good 5,633 Average 3,939 Poor 2,660 Terrible 5,770 Traveler type Families Couples Solo Business Falstaff ist ein Medium fr kultivierte Genieer und erwartet von seinen Community-Mitgliedern einen respektvollen Umgang. Over its 98-year history, the worlds oldest continuously operating airline has amassed an amazing record of firsts in operations and safety and is now accepted as the industrys most experienced airline, says AirlineRatings.com. Geoffrey Thomas, editor-in-chiefof AirlineRatings.com told CNN that these particular U.S. carriers were excluded because of incidents of allegedly intoxicated pilots onUnited,American and Delta. AirlineRatings also ranked the safest low-cost airlines, and U.S. carriers JetBlue, Frontier and Westjet made the list. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. An Iberia Airbus A321-200 on behalf of Finnair, registration EC-JGS performing flight AY-1654 from Barcelona,SP (Spain) to Helsinki (Finland), was, An Iberia Airbus A320-200N, registration EC-NDN performing flight IB-3140 from Madrid,SP (Spain) to Dusseldorf (Germany), was on final approach to, An Iberia Airbus A330-200, registration EC-MLP performing flight IB-6012 from Montevideo (Uruguay) to Madrid,SP (Spain), was enroute at FL350 about, An Iberia Airbus A330-300, registration EC-LZX performing flight IB-6251 from Madrid,SP (Spain) to New York JFK,NY (USA) wiht 294 passengers and 11. This cookie is set by GDPR Cookie Consent plugin. For the best in-flight entertainment, two different sites ranked the options. We have placed cookies on your device to enhance your browsing experience. Globehunters also saluted four airlines that offer free WiFi access: Air New Zealand, Air China, China Southern Airlines and Qantas. Copa Airlines: Latin America's top airline, 3. Get Pilot. Fatal plane accidents are not common just think of the thousands of flights that happen every day without an issue but they can be anxiety inducing nonetheless. You can find out more and change our default settings with Cookies Settings. Sign up for updates with the Skytrax Newsletter. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Rankings have been released for the safest. It's like paying for steak and being given a ham sandwich. Discover new places and be inspired by stories from our traveler community. Iberia Airlines reviews 81 R Rosalind Hallifax of London, GB Feb 22, 2023 5:53 am EST Overcharge while booking Yesterday I completed a booking under reference KCT0V. Necessary cookies are absolutely essential for the website to function properly. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. This cookie can only be read from the domain they are set on and will not track any data while browsing through other sites. Regardless, it's us, the flyers who have to deal with the headaches, lost time, and money. We value your privacy. Alaska Airlines 9. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Consequently, Iberia is now part of an Anglo-Spanish multinational airline company known as International Airline Group. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. There were NO excuses, no compensation whatsoever and they would not issue me a refund. In the few instances where changes, returns, or refunds are allowed, you will still have to pay an associated penalty fee. Scroll down to see both lists: the worlds safest airlines and the safest low-cost airlines. World's Safest Airlines: Ranked by AirlineRatings.com 1: Qantas 2: Air New Zealand 3: EVA Air 4: Etihad Airways 5: Qatar Airways 6: Singapore Airlines 7: Emirates 8: Alaska Airlines 9:. READ MORE: 25 Best Trips For The New Year (And The New You). The cookie is used to store the user consent for the cookies in the category "Other. At some centres the no-commitment membership costs you $15 a month.You'll soon find a Well Health Safety Seal on the front door of every Planet Fitness club. By clicking Accept, you consent to the use of ALL the cookies. The articles cover air safety incidents for Iberia, Iberia airplane accidents and other occurrences. In addition the plane was disgusting, the bathrooms were filthy from the very beginning, the food choices atrocious, not even seltzer and butter and cheese for the bread. The articles cover air safety incidents for Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Qantas 8. World Data Atlas Sources AirlineRatings Airline Safety Ratings Flat file: https://knoema.com/ynluyc/airline-safety-ratings-by-country Dataset Methodology: Safety Ratings: Dataset: Number of star is taken out of 7 Source: Has the airline's fleet been grounded by the country's governing aviation safety authority due to safety concerns? Air New Zealand, Alaska Airlines, All Nippon Airways . : 43664123456, The Worlds Safest Airlines for 2022 Revealed. This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites. Its location on this page may change next time you visit. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. The travel planner that takes fun and convenience to a whole other level. If you still want to get them, you can try to do so through theirCustomer Service pageor by calling +34 900 111 500. You may be entitled to compensation of between 125 and 600 depending on the distance of the flight and the delays experienced before being re-routed. Everyone throws the ball of responsibility from one to the other. Opinions expressed by Forbes Contributors are their own. And if anything changes, I will update. In 2021, it was ranked the 7th safest airline in the world. Discover how AeroInside supports your aviation research. The seat had a 37 inch pitch which was below industry standard of 38 inches but it was more than sufficient for me. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Beach Vacation Packing List [2023]: What to pack + tips! Do not fly with this company, they are really truly soulless people. Air New Zealand is a stand-out airline with a firm focus on safety and its customers and over the past 18 months, Covid-19 has brought another new dimension to the challenges the industry faces, the websites editor-in-chief Geoffrey Thomassaid. Flights were changed and canceled. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Join 14,000+ travelers and Pilot your next adventure! YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . Bad customer service. This cookie is set by GDPR Cookie Consent plugin. We had to totally rearrange our accommodations which of course cost $$$ to take new flights and pay more for these. The __gads cookie, set by Google, is stored under DoubleClick domain and tracks the number of times users see an advert, measures the success of the campaign and calculates its revenue. The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. In general, there are no complaints, except for the food served on the flights with room for improvement, but that is not the problem. I booked a round-trip ticket on Iberian's website from Boston to Mallorca a few days ago. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. Pilot makes it fun and easy to share and relive your favorite travel memories with many useful features! And if all this is not enough, I received the suitcase damaged! Another woman in the line had the same thing happening to her. Otherwise, you may have to pay an extra fee. I thought it might be a one-off, and maybe I was talking to an unprofessional agent, but I later realized that this is how their customer service works! The cookies is used to store the user consent for the cookies in the category "Necessary". These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Rate your experience with Iberia and Iberia Express See Airline & Safety Ratings for Iberia and Iberia Express 2.7/10 From 76 passenger reviews PASSENGER REVIEWS Erika from Puerto Rico - August 2, 2022 Flew Business Class Overall Score 1/10 Overall Value for Money Seat and Cabin Space Customer Service In Flight Entertainment Meals and Beverages Still, they only kept receiving an automatic reply which did not provide any helpful information. After 2+ months, many emails, and many calls they just do not reply anymore. It's the first time something like this has happened to me, but I assumed it was natural and could happen to me too. If you would like to request a special meal, you can do so 24 hours in advance. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. SoCal Receives $1.3B for Transit and Rail Capital Projects. Travel + Leisure magazine may receive compensation for some links to products and services on this website. Top 10 Travel Planner Apps You Should Start Using in 2023! Skymark Airlines: World's top low-cost carrier, 4. For the world's safest budget airlines, AirlineRatings.com listed the winners alphabetically. So now I have a fully paid ticket, yet the 'partner airline' I am scheduled to fly home on states that I don't have a valid ticket with them. Luggage exceeding this weight is not allowed.. Videos linked to airline accidents and incidents. The cookie is used to store the user consent for the cookies in the category "Other. Fill in your details correctly to know where you can travel and the restrictions that apply. Initially, Iberia Airlines would only fly within the Spanish territories. On January 2, the travel data analytics firm Cirium released its annualOn-Time Performance Review, ranking the most punctual airlines for 2019. TripIt Review: Final look at the old app in a new era [2023]. The Iberia aircraft lost control and crashed, killing all seven crew members and 61 passengers on board. He said I had to call Iberia and have them 'link the ticket' so that I could actually get on the BA flight. This cookie is set by DoubleClick to note the user's specific user identity. The cookie is used to store the user consent for the cookies in the category "Analytics". Strafrechtlich relevante Tatbestnde werden zur Anzeige gebracht. We also use third-party cookies that help us analyze and understand how you use this website. Unsubscribe at any time. Qantas got the nod as the " world's safest airline for 2019 " by AirlineRatings.com, an airline industry safety and product website. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. Here are the world's safest airlines this year, according to AirlineRatings.com. As far as Iberia is concerned, their customers have had no response. We value your privacy. They are also entitled to receive assistance at airports (on departure, on arrival and in transit) and on board airplanes. Despite its turbulent past, Iberia Airlines is safe nowadays, and you shouldn't worry too much when flying with them. Use the slider below to see the different types of cookies you can choose to allow. COVID-19 website information and instructions, Flight attendant Personal Protection Equipment. I lost more then 1.000. To70, an aviation consulting firm, examines accidents among large, commercial passenger planes in its civil aviation safety review each year. much more. As the other reviews attest, this is one crummy airline. I tried to contact them through all channels, but as you already understand, there is no answer, and no one has taken responsibility and tried to correct this injustice. The main thing that customers complain about when it comes to Iberia flights is customer service. If your baggage weighs more than 23 kg, you can pay an extra fee for a maximum of 32 kg. I fly with Iberia twice a year. Many travelers experience some anxiety when flying, whether it stems from a fear of heights, concerns about germs, or worries that something will go wrong mid-flight. It will be the last. PLEASE STAY AWAY!! Long story short, we used flight credits from their previous stuff ups to fly to Morocco. She didn't even pass the question on, check again, or refer me to a manager, and when I continued to ask her, I got no answer! Copyright 2022 Travel + Leisure Co. All Rights Reserved. When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies. Elizabeth Rhodes is an associate digital editor at. Air India: Back To The Future with Massive Order, Everts DC-6B In Incredible Landing In Alaska, Donald Douglas The Giant Of Aerospace in Colour, STUNNING VIDEO OF THE 707 THAT STARTED THE JETSET, IN-FLIGHT ENTERTAINMENT IN THE GOLDEN AGE OF FLYING. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Unsubscribe easily. You also have the option to opt-out of these cookies. They promised a reimbursement. Join our mailing list for the occasional dose of travel inspo! Our blog previously covered several airlines, fromAegean AirlinestoFlyTAP. Then you will love this! According to Skift, Iberia's on time performance in 2018 was 90.05%. Singapore Airlines 5. We had to purchase clothes underclothes, tooth brush, etc. I went to bed, and the next day I called customer service. The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Feb 3, 2023 01:45pm. For 2019, the second-ranked airline was Air New Zealand. Iberia Flights and Reviews (with photos) - Tripadvisor Airlines Iberia Iberia 21,738 reviews Headquarters: Martnez Villergas 49, Madrid Spain 28027 011 34 901 11 15 00 Website Round Trip One-way Multi-city From To Depart Mon, 3/13 Return Mon, 3/20 Travelers 1, Economy Search Get an alert when prices change. A link has directed you to this review. Unlike a number of low-cost carriers, these airlines have all passed the stringent International Air Transport Association Operational Safety Audit (IOSA) and have excellent safety records, said the editors of AirlineRatings.com. Cruise Packing List 2023: Avoid looking like a newbie aboard! A new way to document and demonstrate airworthiness compliance and aircraft value. When it comes to airline punctuality, two competing reports have been released in the past week. Make the planning experience more fun by collaborating with your travel buddies!. AirlineRatings.com's safest airlines for 2022: 1. However you may visit Cookie Settings to provide a controlled consent. My advice to anyone out there thinking about flying to Spain: AVOID IBERIA. She assured me they would, now we are in Croatia and have been waiting 3 days for our bags. Lenient large luggages for budget airlines. They also say that meal service is often rushed. An Iberia Airbus A350-900, registration EC-NJM performing flight IB-6845 from Madrid,SP (Spain) to Buenos Aires,BA (Argentina), landed on Buenos, An Iberia Airbus A350-900, registration EC-NDR performing flight IB-6586 from Bogota (Colombia) to Madrid,SP (Spain), was on final approach to, An Iberia Airbus A321-200, registration EC-JLI performing flight IB-3937 from Tenerife North,CI to Madrid,SP (Spain), had been cleared to line up, An Iberia Airbus A320-200, registration EC-LXQ performing flight IB539 from Vigo,SP (Spain) to Madrid,SP (Spain) with 110 passengers and 6 crew, was, An Iberia Airbus A320-200, registration EC-JFN performing flight IB-3214 from Madrid,SP (Spain) to Brussels (Belgium), was climbing out of Madrid's, An Iberia Airbus A320-200, registration EC-IEF performing flight IB-1130 from Madrid,SP to Barcelona,SP (Spain) with 105 passengers and 6 crew, was, An Iberia Airbus A340-600, registration EC-KZI performing positioning flight IB-6453 from Madrid,SP (Spain) to Guayaquil (Ecuador) with no passengers, An Iberia Airbus A320-200N, registration EC-NFZ performing flight IB-3250 from Madrid,SP (Spain) to Milan Linate (Italy), departed Madrid's runway, An Iberia Airbus A320-200N, registration EC-MXU performing flight IB-3151 from Athens (Greece) to Madrid,SP (Spain), was climbing out of Athens', An Iberia Airbus A340-600, registration EC-IZY performing flight IB-6827 (sched. I should note that beyond that, they didn't give me any information about what to do during this time, and they didn't provide me with essential hygienic equipment to get by until my suitcase arrived. I will be suing in small claims court and possibly more after speaking to my attorney. Disclosure: FlightDeck & Pilot are supported by our community. Iberia Express Customer rating from 64 reviews 4 / 10 Write a Review Airline Seat Filter Reviews by : Show 10 20 50 100 2 / 10 "have my hand luggage checked" Angelos Papagiannopoulos (Germany) 11th December 2022 Trip Verified | The worst company ever! The final leg of the return trip was to be on its partner British Airways (BA) from London to Boston. Based on 3,581 service ratings over the past year Dedicated customer service team on hand to help Secure payments Buy Iberia Flights Iberia Airline Reservations with Alternative Airlines Make an Iberia Booking and Find Some Amazing Deals About Iberia The winners are: Air Arabia, Flybe, Frontier, HK Express, IndiGo, Jetblue, Volaris, Vueling, Westjet and Wizz Air. After American Airlines and Expedia said it was absolutely not a problem and that she was in the itinerary. These cookies will be stored in your browser only with your consent. Analytical cookies are used to understand how visitors interact with the website. How do I know I can trust these reviews about Iberia? In 2010, Iberia Airlines and British Airways, the flag carrier airline of the United Kingdom, decided to merge. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. Delays averaged 33.7 minutes. A checked suitcase is always included in the business class. The maximum weight for your checked luggage must be 23 kg, and the sum of height, width, and length must not exceed 158 cm. I told her we had a 40 minute transfer in Madrid and that I was worried our bags would not come with us. I will never fly Iberia again. They only promised the suitcase would arrive at my house in 3 days. Analytical cookies are used to understand how visitors interact with the website. Iberia 2.6/5 (399 ratings) Are you this business? The Iberia staff should all be fired immediately. Get buying tips about Airlines delivered to your inbox. They lost our luggage. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. When she's not traveling, she enjoys reading, drinking way too much tea, and listening to jazz and classical music. I give it a 2/10 because the pilot did a fine job. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". I then asked for agent to take note of my phone number in case called dropped. 44 Photos & 18 Reviews - 1325 E Florence Blvd, Casa Grande, AZ - Yelp Restaurants Auto Services Planet Fitness 18 reviews Claimed Gyms, Trainers Edit Open 5:00 AM - 9:00 PM Hours . NOTE: Conditions of Carriage refer to the country of origin and may not be applicable to all jurisdictions. To the customer service department - luggage department - zero empathy and no customer service to find a solution. Neither CS rep would allow me to escalate the issue and speak to a supervisor or anyone higher. Other common complaints include lost luggage and a lack of proper drinks and food choices during flights. Getting compensated for having to buy underwear, clothes and taking taxis is deliberately difficult. When passengers are denied boarding on a flight, airlines are obliged to first seek volunteers to give up their reservation in exchange for certain benefits. We gather arrival and departure statistics for every plane and calculate how many of an airline's flights are on schedule. Aviation Safety Network: Aviation Safety Network: Database containing descriptions of over 11000 airliner write-offs, hijackings and military aircraft accidents. Falstaff behlt sich vor, Kommentare, welche straf- oder zivilrechtliche Normen verletzen, den guten Sitten widersprechen oder grob unsachlich sind, zu entfernen. Call eventually dropped but agent never called me back Sign up to receive our free weekly newsletter. Depending on the flight, it will cost you an extra fee of approximately 30. Our content is intended to be used for general information purposes only. As with all low cost airlines, know what you're in for and make sure you're in the know on their luggage policies, check-ins, and delay/cancelation policies. In 2020, there were 40 accidents around the world five fatal resulting in 299 deaths. According to Iberia Airlines reviews online, you may have to wait for hours on the phone before being able to talk to their customer service department. These cookies ensure basic functionalities and security features of the website, anonymously. Date of travel: April 2018 3 Thank P7893DXkarenb This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Hawaiian Airlines: North America's top airline, 5. To lodge a complaint with the airline, clickhere, To lodge a complaint with the EU clickhere. Some has also reported that the flying experience wasn't too bad considering its price point.
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