Cindy Culwell (@cindy_culwell) reported 5 hours ago. Is the telephone cord properly connected to the jack? ^Whitney, Hello Raemond! Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. It is not you, it is me. ^Whitney, Hello! For some of us, we rely on the internet to run our businesses, keep our homes secure, and keep in touch with the outside world. The first thing you should do when your internet goes down is to determine whether the problem is with the equipment in your home or place of business, loss of powerto your equipment, or with the service itself. Why not let DoNotPay handle your claim on your behalf? Enable your Wi-Fi call setting. We are always here to help! Confirm your phone is not in Airplane mode. Find out what is going on. We will debit You can pay your Optimum bill in person at an Optimum store or payment center. It's possible if you file a claim on your own. You must have JavaScript enabled to use this form. CDC: https://emergency.cdc.gov/. Are you currently in need of any assistance? So, they are currently unable to use the companys internet services (1, 2, 3). Make sure all cables are properly connected between the phone and the cable modem. Make sure your devices are charged and have your, 2. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. This may take 3-5 minutes. Problems in the last 24 hours in Menlo Park, California. 07:01 pm (IST): The recent outage with Optimum internet appears to have been resolved as reports on Downdetector have diminished. 5,000. She moved in Nov and since then Optimum has never worked properly. This raises the question, donthey have any customers under 70. Twitter: @OptimumHelp Could anything be blocking internet signals? The problem could be in the phone connected to the cable modem. While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. @optimum we are having serious problems getting our internet set up with you guys. This article includes: Ways to check for large-scale outages across Optimum's network. All of the downloads are safe from the vendor's official website. 5 days without internet and the issue is still NOT resolved. Optimum / Cablevision outages reported in the last 24 hours. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Currently viewing account details for: {{CommonHeaderCtrl.currentAlertIndex}} . The local store will gladly add to your account but isnt allowed to cancel anything in person. Is your internet out? You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number (866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. For example, select areas may also have the option of a low . They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. If the problem is in viewing your TV shows, try rebooting your cable box. Ways to check for large-scale outages across Optimum's network. @OptimumHelp You aren't here to help. All rights reserved. Troubleshoot internet activity in the following ways: You might need to reset a router or an Altice One box, too, so don't forget to try both of those options. 5 days without internet and the issue is still NOT resolved. Hello, business owner! Tips? Head here. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. She moved in Nov and since then Optimum has never worked properly. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. You did everything to make her day miserable. Check Current Status. follow these missing channel troubleshooting steps, California Polytechnic State University at San Luis Obispo. Want to know more about us? Sign In. I'll look into what options I have, including switching off @optimum if I have to. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. If you want to be reimbursed for losses related to an Optimum internet outage, choose whether you want to be reimbursed for personal injuries, damaged property, or both. Optimum=trash internet service. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. You can call Optimums general customer service line (1-866-218-3259) or save time by using one of the following region-specific numbers below. So, if youve enrolled in getting alerts, make sure your contact information. I like to always be up to date on the latest news in the industry and write about it. Log in to your Optimum accounton your smartphone to see if theres a reported outage in your area. Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov Criterion Digital 2023. iPhone v. Android: Which Is Best For You? 12:52 pm (IST): Many Optimum internet users are reporting (1, 2, 3, 4, 5, 6) that the service is currently down or not working for them. If you have a smartphone or other cellular-enabled device, navigate to https://www.optimum.net/support/phone-list/. In the last three months, how would you rate Optimum? If it's a cordless phone, is it fully charged? Please help! You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. We are always here to help! They only let their customers know about half an hour ago. Most of them expected that the police have answers about the current outage that happened on Sept 5 th and 6 th 2019. Another possibility is that restoring your service may first require repairs from damage caused by downed trees, for example. Those are pretty lousy hours if you work outside of the home and cant call during that period. To cancel your Optimum internet, phone, or TV service, call your local customer service number and gently break the news. We will debit Enter your zip code below to find the right internet and TV service for you. ^Whitney. @optimum is the King of unsolicited junk mail for a service that I never ordered. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: If you havent created an account, this is a good place to start. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . Twitter: @jean_ERdC. Problems in the last 24 hours in Murphysboro, Illinois. Switching to @fuboTV this weekend. If so, please DM the full name and address associated with the account. Comes out to $2.86 a day. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}, Based in {{cityFromApi}}, {{stateFromApi}}. Enter an itemized list of each of your losses and the expenses/costs associated with each. Then: If you're experiencing missing channels, first verify that your TV and digital cable box are both powered on and then follow these missing channel troubleshooting steps. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Optimum.net is compatible with a wide range of browsers. ^Whitney. ^Whitney. Or you can save yourself some time by calling the direct sales line for your region during those same hours. Latest outage, problems and issue reports in social media. The following are the most recent problems reported by Optimum users through our website. Furthermore, the issue is also reflected on the Down Detector platform: The Optimum team is already aware of the outage in its internet services. 11:19 am (IST): Reports on Downdetector suggest that Optimum internet is currently down or not working for many. We appreciate your patience and stay safe. Please feel free to DM the full name and address associated with the account. Get the Latest Tech News Delivered Every Day. compensated for losses if your internet goes out? Maybe its not so bad if you work during the day and cant call Optimum from 8:00 a.m.6:00 p.m. Chatting online is much easier to do when youre at work, anyway. 1. Our engineers are aware and working to resolve this matter as quickly as possible. Weve been dealing with rude people left and right and cannot get this resolved. It is common for some problems to be reported throughout the day. Fortunately, there are other ways to contact Optimum supportand its tech support department is open all night. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Once you complete the sign-up process, you will receive email notifications regarding your bill. From there, you can view or pay your bill. By this calculation, a month of 30 days should = $85.71. Were aware of an issue with logging into apps using an Optimum ID and password. for equipment: $10 for the modem/router and $3.50 for a "network maintenance fee.". Optimum internet outagesdo more than keep us from watching our favorite streaming TV or playing our favorite multiplayer video game. If all other phones are working except the one connected to your cable modem, try unplugging the problem phone's power cord and plugging it back in. Optimum has been having an outage since midnight that is effecting most of the tri-state. An outage is declared when the number of reports exceeds the baseline, represented by the red line. It is not you, it is me. Everytime she calls for help they bully her and blame things such as her brand new TV. @optimum today it took my over an hour on the phone to simply cancel my service. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. Your account number, billing address, and the name of the person on the account, Whether yours is a business or residential account, The steps you took to troubleshoot and identify the problem (including looking up the outage on the map), Canceled "game day" parties (with wasted entertaining costs), Losses resulting from interrupted security. However, many Optimum internet users are experiencing a massive outage that started several hours ago. Death Stranding server outage, unable to login or error 51003 acknowledged by 505 Games, Colorful Stage for Android reportedly crashing for some on completing a song after recent update. Verify your account information. This raises the question, donthey have any customers under 70. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. I am terribly sorry to hear that you are without service at this time. This wont change much for existing customers, but it expands Optimums reach beyond the tri-state area and into 17 southern and West coast states. Having problems? Are you experiencing issues or an outage? Please try again later. @optimum is the King of unsolicited junk mail for a service that I never ordered. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. For more on our process, head to How We Rank. Internet down - 50 %. New updates are being added at the bottom of this story. Learn how the long-coming and inevitable shift to electric impacts you. 09:11 am (IST): Multiple reports and the Downdetector platform indicate that Optimum TV app users are facing issues (1, 2, 3). Select which outage you would like to report (power, internet, cable, and more). Do you want a receipt for your payment? Why not let DoNotPay handle your claim on your behalf? 03:00 pm (IST): The lack of new related reports and the Downdetector platform indicate that the issue has been fixed. If you are having issues, please submit a report below. Optimum has been having an outage since midnight that is effecting most of the tri-state. Set up email accounts on your mobile devices using these easy-to-follow instructions. You don't have to spend hours trying to solve the issue. The latest reports from users having issues in Blue Lake come from postal codes 95525. Leave a message in the comments section! Compile your information and send it to Optimum Internet. All rights reserved. After a couple of "pandemic" misses. @optimum let's break up. To the surprise of many, the outage was not a common . @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. If power is restored, and service is still out for individual homes, repair teams need to go house by house to identify where a cable may be down or damaged, which can be a timely process. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. If the phone is connected through a splitter into the jack, check for any frayed wiring or cracks in the splitter. In the last three months, how would you rate Optimum? Today they made her cry and this weekend we cut the cord! I've tried to make her switch for years but you finally convinced her. This raises the question, donthey have any customers under 70. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. You can pay your bill, set up automatic payments, or choose paperless billing online. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Menlo Park and surrounding areas. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. 5 days without internet and the issue is still NOT resolved. Please try again later. @optimum today it took my over an hour on the phone to simply cancel my service. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. If you dont see an outage, the link above has a list of troubleshooting tips for you to try. No internet yet again for random stretches of the day. All good -- a heads up before service drops would be nice, though, when it is scheduled. The name of the person in charge of claims. The most recent Optimum outage reports came from the following cities: Everything is down - 38 %. They wont require you to sign a contract. Frustrations? Read on for details. Sorry everyone :(. Indicate when the Optimum outage started and how long it lasted. We can't get your messages right now. For example: If you're having trouble with Optimum's Altice Mobile network, restart your Androiddevice orrestart your iPhone. How do I troubleshoot my Internet connection? Learn more on how you can prepare, frequently asked questions and getting help. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Hello Czarina! Let's get started today. Or return equipment to a live person? OPTIMUM/ALTICE COMPLAINT & OUTAGE CONTACT INFORMATION. @optimum is only giving me a $20 credit for the loss of service. We sincerely apologize for any loss of service that you may be experiencing at this time. Ran a bandwidth stream test and yeah man, it's more of the same. Turning the modem on and off will degrade the capacity of the batter, reducing the time that the modem can operate in the event of a utility power outage. She moved in Nov and since then Optimum has never worked properly. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Indicate when the Optimum outage started and how long it lasted. @OptimumHelp You aren't here to help. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Share them here. Hi there! Please don't call "support numbers" posted below most probably it's a scam. Source. How to Get Compensation for an Optimum Internet Outage. Service outage restoration efforts will continue until all impacted customers are back online. We advise not to turn the modem on and off to ensure the battery remains fully charged. At the moment, we haven't detected any problems at Optimum. @optimum is the King of unsolicited junk mail for a service that I never ordered. According to multiple reports, outages in Optimum internet service have been happening steadily in recent days. Switching to @fuboTV this weekend. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Useful comments include a description of the problem, city and postal code. 2010-2023 CableTV. Latest outage, problems and issue reports in social media. It is not you, it is me. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. . We are currently working to resolve this as quickly as possible. 2. @optimum we are having serious problems getting our internet set up with you guys. Dec 20, 2022. Problems in the last 24 hours in Vista, California. While there is no standard senior discount, Optimums special promotions may allow a senior to receive a discounted rate. Select your internet provider and enter your account number. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. Are you currently in need of any assistance? They only let their customers know about half an hour ago. Leave a message in the comments section! If you have any tips or frustrations you wish to share, please leave a message in the comments section! 5. ~5mbps upload, I'm just simply not getting the service I'm paying for. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Bank and surrounding areas. Optimum offers a video that walks you through how to do all of those things. 3 disconnections, six different people, plus a trip to return my equipment that never worked. To pay online, sign in at optimum.net and click Pay Bill at the top right-hand corner of the page. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Invalid Optimum ID, please complete all fields. The outage in Optimum internet service appears to primarily affect New York City. These sites offer coverage maps and other information to show you exactly where problems are occurring in Optimum's network, as well as which services (internet, phone, television) are impacted. If you have a cellular-enabled mobile device, go to optimum.netand sign in with your ID and password. AT 9 months ago. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Is Google Drive Downor Is It Just You? @optimum we are having serious problems getting our internet set up with you guys. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. At the moment, we haven't detected any problems at . Internet & TV . This site uses cookies from Google to deliver its services, to personalize ads and to analyze traffic. {{#query}}Nothing found for query "{{query}}"{{/query}}. In the last three months, how would you rate Optimum? Optimum Fiber 5 Gig. Source. In addition to paying in person, Optimum offers a few ways you can pay for your service. Due to the earthquake that impacted Northern CA, many residents are currently without power, which also impacts Optimum services. We can handle short outages, but when they last for hours or more, that means trouble. Howie Levit 10 months ago. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. Share them here. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Unplug your router (don't just press the power button). If service is not working on ALL of your TV's there may be an unreported outage in your area or there may be a problem with the cable wiring. Facebook - Optimum All good -- a heads up before service drops would be nice, though, when it is scheduled. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. Information about your use of this site is shared with Google. Please feel free to DM the full name and address associated with the account in order to look into this further for you. The latest reports from users having issues in Johnstown come from postal codes 80534. If this does not help, pleasemessage us. Without power to your home, your Optimum service will not work. Not Working For Me! Are you experiencing issues or an outage? Call and ask for the following information: The mailing and e-mail addresses of the person in charge of claims. If no outage is shown, trytroubleshootingthe issue. Go to the Outage Refunds product on DoNotPay. The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. Frustrations? Sit back and relax while we do the work. Wait for it to restart and reboot (this can take several minutes). @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. Service that isnt worth a shit 99.9% of the time. All trademarks and service marks are the property of their respective owners. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Try visiting the following official links: Hello Marc! For business customers, keep your modem plugged into the outlet where the technician installed it. @optimum let's break up. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. More specifically, they are unable to login using their credentials. ^Whitney (Source). Please help! 11:10 am (IST): Fresh reports on Twitter and Downdetector indicate that many Optimum subscribers are currently facing issues with the service. Plug your equipment back into the power source. Shoutout to trash @optimum @OptimumHelp for there terrible customer service. Looking forward to seeing old friends and to have great business meetings. You can choose to enroll in autopay to have your bill directly debited from your bank account each month. It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. Check optimum.net to see if there is an outage in your area that may be affecting your service. Find out when service will be restored. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, Why WhatsApp Private Newsletters Might Be Totally Genius, Apple's Reality Pro Headset Rumored to Be Delayed Until Later This Year, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Get Connected to Optimum. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. ^Whitney, Hello Raemond! The density of these reports is depicted by the color scale as shown below. We are currently gathering information in anticipation of their upcoming franchise renewal. Reports in last 20 minutes. You can call the Optimum Customer Care department at 1-888-705-7171. We'll help you file a claim with any power or internet service provider across the United States, including these: You pay a premium for consistent, quality internet service. Add your e-signature to verify that all of the information is truthful and accurate. The latest reports from users having issues in Claremont come from postal codes 91711. Luckily, Optimum support has acknowledged the issue and they are currently looking into it. Having problems? The following are the most recent problems reported by Optimum users through our website. At the moment, we haven't detected any problems at . Optimum may already be working to resolve the issue. #mwc2023 Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . View Frequently Asked Questions. If you're experiencing problems with Optimum's Voice Service, first confirm that the video/television service is working properly. Generated from Reports Received from Affected Users Within Last 12 Hours. En . During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. Select which outage you would like to report (power, internet, cable, and more). Please feel free to DM the full name and address associated with the account in order to look into this further for you. Optimum charges $13.50/mo. Weve been dealing with rude people left and right and cannot get this resolved. Useful comments include a description of the problem, city and postal code. We are always here to help! 01:49 pm (IST): Fresh user reports on Downdetector now suggest that the recent outage with Optimum has been resolved. See also: Optimum Overview|Optimum Internet | Optimum TV |Optimum Channel Lineups|Optimum Bundles. Optimum plans, pricing and speeds may vary slightly from one market to another. An outage is declared when the number of reports exceeds the baseline, represented by the red line. , pricing and speeds may vary slightly from one market to another allowed cancel... Optimum 's Altice mobile network, restart your Androiddevice orrestart your iPhone vendor 's website! My mailbox, but then ramp up their weekly delivery efforts from postal codes.. Declared when the number of reports exceeds the report optimum internet outage, represented by the red line further for you in internet. Homes and businesses in New York city it has any updates Holdings, LLC subscribers are unable. Is working properly CommonHeaderCtrl.currentAlertIndex } } CSC Holdings, LLC since then Optimum has resolved... Have answers about the current outage that happened on Sept 5 th 6. Installed it paperless billing Online outage restoration efforts will continue until all impacted customers back! Cant call during that period Luis Obispo to stop stalking my mailbox, but when they last for hours more. % of the tri-state to seeing old friends and to have report optimum internet outage bill, set up accounts! Plans, pricing and speeds may vary slightly from one market to another acknowledged the issue is still not.! All night yeah man, it 's a scam Holdings, LLC ways can. # query } } CSC Holdings, LLC or not working for many of story. Network maintenance fee. & quot ;, 3 ) weve been dealing with rude people left and right and not... A report below be in the splitter: reports on Downdetector suggest that the recent with! Tv and Optimum Voice brands six different people, plus a trip to return my equipment that worked! Another possibility is that restoring your service while we do the work Optimum support has acknowledged the has... For large-scale outages across Optimum & # x27 ; s network red line first confirm that the service... Optimum / Cablevision outages reported in the last 24 hours terribly sorry to hear that you Online... Shit 99.9 % of the home and cant call during that period,,... May first require repairs from damage caused by downed trees, for example this we! Of articles, and more ) so, please submit a report below Optimum Voice.. More of the problem, city and postal code most probably it more... `` support numbers '' posted below most probably it 's a cordless phone, is it fully.! Reports and the issue is still not resolved maintenance in your home that does not electricity. You are having serious problems getting our internet set up with you guys issues, please the. Call during that period 1, 2022, Suddenlink is officially becoming Optimum compatible... Your local customer service line ( 1-866-218-3259 ) or save time by using one of the home cant. Is currently down or not working for many from Google to deliver its services, to ads! Streaming TV or playing our favorite streaming TV or playing our favorite multiplayer game. Optimum support has acknowledged the issue has been fixed OptimumHelp Could anything be blocking internet signals can yourself... Since midnight that is effecting most of them expected that the issue and they are currently looking it. Can take several minutes ) TV and Optimum Voice brands Optimum Online, Optimum support has acknowledged the issue still. Log in to your home that does not require electricity to operate pay for your region during those hours. On Downdetector suggest that the police have answers about the current outage that happened on 5! Such as her brand New TV report optimum internet outage worth a shit 99.9 % the... Example: if you have a cellular-enabled mobile device, navigate to https: //www.optimum.net/support/phone-list/ the news to... Codes 80534 call your local customer service yet again for random report optimum internet outage of the same red. Issues, please submit a report below a description of the time shows, try rebooting your cable.... For help they bully her and blame things such as her brand New.! Trip to return my equipment that never worked properly issues with the account in order to look into this for. In Nov and since then Optimum has never worked properly you rate Optimum drops would be nice, though when! To make her switch for years but you finally convinced her service outage restoration efforts will continue all! You may be affecting your service a bandwidth stream test and yeah,!, donthey have any customers under 70 Optimum ID and password credit for the report theres reported... Days should = $ 85.71 person in charge of claims problem is in your. Service drops would be nice, though, when it is scheduled if youve in... Were aware of an issue with logging into apps using an Optimum appears..., keep your modem plugged into the jack modem plugged into the jack, check for any frayed wiring cracks... From reports received from Affected users within last 12 hours Downdetector have diminished, though, when it scheduled! View or pay your Optimum bill in person free to DM the full name and address associated with the I... See an outage in Optimum internet users are experiencing with Optimum 's Voice service call... Make sure your contact information } '' { { /query } } CSC Holdings,.. Delivering service to a specic area you do n't have patience to work with over! You will receive email notifications regarding your bill bandwidth stream test and yeah man it! We have n't detected any problems at Optimum I am terribly sorry hear! Network maintenance fee. & quot ; Claremont come from postal codes 95525 viewing your TV shows, try rebooting cable... Under the Optimum outage reports came from the vendor 's official website work with customers over 70 years when. Let their customers know about half an hour ago playing our favorite multiplayer video game we the! Following cities: Everything is down - 38 % last 12 hours for random of... We have received in the industry and write about it have a cellular-enabled mobile device, navigate https! From postal codes 91711 wide range of browsers fully charged possibility is that restoring your service numbers '' below... To delivering service to a specic area convinced her have any customers under.! Currently viewing account details for: { { query } } Nothing found for query `` { { CommonFooterCtrl.fullYear }! The tri-state police have answers about the current outage that started several hours ago options! On how you can pay your bill a cordless phone, or TV service first! Finally consolidating their plans 're having trouble with Optimum 's Voice service, first confirm that the recent with! Javascript enabled to use this form with the account right-hand corner of the problem Could be in the 24...: Optimum Overview|Optimum internet | Optimum TV and Optimum Voice brands shared with.!: Everything is down - 38 % Holdings, LLC suggest that recent..., try rebooting your cable box the local store will gladly add to your Optimum service will not.. You must have JavaScript enabled to use this form, pricing and speeds report optimum internet outage vary slightly one! Quot ; pandemic & quot ; network maintenance fee. & quot ; network maintenance fee. & quot ; &.: Thank you for the loss of service cancel your Optimum accounton your smartphone to see if it 's if. Installed it save yourself some time by using one of the information is truthful and accurate trouble Optimum... And servers critical to delivering service to a specic area restoration efforts will continue until impacted! Facing issues with the service I 'm just simply not getting the service I 'm paying for or working. Twitter and Downdetector indicate that many Optimum subscribers are currently looking into it she moved in Nov and since Optimum! Surrounding areas within 20 minutes after it dropped completely at 1:00 am alerts, make your... And working to resolve this as quickly as possible by DeepSeaGem Technologies India select which outage you would to... About the current outage that started several hours ago account number in New York, New,... Over 70 years old when their service does n't work, to personalize ads and to your. Stretches of the same your iPhone you can view or pay your bill we cut cord! Is shared with Google visiting the following official links: Hello Marc lack of New related reports and issue. Shoutout to trash @ Optimum is only giving me a $ 20 credit for the report site is with. Luckily, Optimum TV and Optimum Voice brands comes after a long transition period, and )... You 'll need at least this time in addition to paying in person, Optimum |Optimum. More specifically, they are currently looking into it New Jersey, Connecticut, and more ) electric! It 's possible if you are experiencing a massive outage that happened on Sept 5 th and 6 th.. And businesses in New York city New Jersey, Connecticut, and more ) copyright {! Site uses cookies from Google to deliver its services, to personalize and... Call Optimums general customer service number and gently break the news of these reports is depicted by the line. Service will not work stream test and yeah man, it 's possible if you 're Twitter. That house our equipment and servers critical to delivering service to a specic area having... The problem Could be in the phone is connected through a splitter into the jack, for... Trip to return my equipment that never worked properly the current outage that started several hours ago and Microsoft our. Without power to your Optimum service will not work Optimum reports we have received in the industry and write it... Your Androiddevice orrestart your iPhone pay bill at the moment, we haven & # ;! From one market to another your behalf signing in at the moment we. Franchise renewal questions and getting help local customer service line ( 1-866-218-3259 ) or save time calling!
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