please help. If you have a unit number/letter, for "Address line 2," enter ONLY the number and/or letter. 8:00 a.m. to 7:30 p.m. If you are facing eviction, call 1-833-663-8428 (1-833-NOEVICT). Didnt Virginia change their online portal to gov2go in the Fall of 2020? Click here to start using GoProgram.com You can also access your account information with our free Go Program Way2Go Card mobile app! Sign in with your email. Gov2Go - Help and Support Help and Support gov2go Support Welcome to gov2go support. I never got a pin number either. If you'd like to speak with us on the phone, give us a call at 1-877-350-0038. Its been 4 weeks now. You absolutely Cannot get through. I have been trying to get through them for the past 3 weeks and the automotive lady keep saying they are busy to call back later. If you are facing eviction, call 1-833-663-8428 (1-833-NOEVICT). I was told again that many faxes are not being received even when the sender receives a confirmation the fax was successfully transmitted. Hours: Monday through Friday, I received a letter stating I am eligible for unemployment. The staffers on the other line are over-worked and are doing everything they can to help all of the people that are contacting them. Assistancefiling applications is available through your local RRP Support Center at 1-833-RENT-RELIEF (1-833-736-8735). Tell the agent that you want a language interpreter to join the call. Just sickening. Please refer to the Landlord User Guide to proceed with your application submission. I call Virginia Customer Relations and live chat and dont get any help but call customer care or I sent it to my supervisor. Hello,I applied for vec and a letter was mailed to my address I dont know who picked it up and I have been trying to call any representative to respond to this for me I need them to re ship the card and pin to my address. Please help so I can access my email and log back into my gov2go. I put in the wrong ID pin code # and i am now suspended. 8:00 a.m. to 6:00 p.m. The Gov2Go Weekly Claims function for PUA is now available. The system is completely broken. This is a James Alexander JNP enterprise Im looking for employees we are an HVAC/electrical company if you have any employees looking for employment please do not hesitate to contact me ASAP 757-274-3148 it is Wednesday afternoon the 26th 11:13 AM. I have mailed paperwork and still havent heard anything. Whats insane is that even though they denied my claim and told me I have to refile once they verify my wages from my last job ( which they cant confirm if they received the fax I sent on March 8th, again) they have contacted my last employer ( they one they deny I worked for for over a year) but they still say they cant use that contact to confirm my employment. I understand that theyre overloaded with calls, claims, etc.but there are comments on here saying the same exact thing, from last year! Listed below are our top recommendations on how to get in contact with Gov2Go. 877-294-6380 Please log in to explore relevant options. your government to-do list property taxes, car tags, voting, and more. Please try resetting it online. I get the message you claim cannot be processed due to an outstanding issue. Can you please give me a number or tell when will i be getting my approved PUA money. I am in need of assistance with my VEC account and I have been calling the customer service number for like weeks now and to no avail I can never ever get thru for someone to take my call. Ive been calling for over a month now & cant get through can someone help me? Thanks! Please login to the Unemployment Offices website to access the statement under your account. I have not received help since July 2020. This site is privately owned and is not affiliated with any government agency. Now Im going to my representative because it needs to be resolved. Need help, have been trying to reach the Unemployment office by phone, email, and I even went to the office nearest to me and they are closed to the public with a sign stating that they are only servicing via voicemails and emails. The squeaky wheel gets the grease. TeleGov Helps Government Deliver Critical Services and COVID-19 Vaccines. Same issueinvalid credentials because of their bad two step verification by phone when signing up. Can I please get a # to talk live person. Ive been told to remit a payment asap. ET, 888-820-1756 You can try any of the methods below to contact Gov2Go. Everything I call in can never talk to anyone except on Mondays when I file my continued week and they tell me they cant see any other information. Find the phone number to call for the help you need. English| Espaol | Kryol Ayisyen. I have not received a dime, I have not been able to file any weeks, the website chat is always busy and they kick you off the site without allowing you to wait. 800-827-1000 Hours: Monday through Friday, 8:00 a.m. to 9:00 p.m. Call the Fredericksburg Virginia Office and leave a detailed voicemail. Thats why SO many people need to speak with a human who knows what theyre talking about. Emails them , called thousands of time cant get NO HELP AT ALL ! Anyone having this same problem, please let me know. What more can I do? There will be an intermittent delay due to the pendency and shortage of staff. Cant confirm digital identity?!?!?!?? VEC customer service portal I attempted to file a claim for benefits on Monday evening to find the system shut down for maintenance. 8:00 a.m. to 7:00 p.m. 8:00 a.m. to 8:00 p.m. Need help please. Please assist, regards Just tried 3x times to file an initial claim and your end goes silent. You and your tenant will be notified via email if you completed your landlord application online. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. What is going on? ET, 800-535-1117 continued filing weekly. Prevent apps from taking your money without permission. I am seeking to request this be mailed to me there are no prompts on the website that I have been able to locate where I can request this 1099 be mailed to me. Your real card info stays hidden. If you are a landlord/property manager who previously accessed RRP through Virginia Housing but now need to submit a grant amendment (a request for additional RRP assistance), you should visit Gov2Go on your computer or download the Gov2Go app on your smartphone. Some localities have further restrictions; check with your county. Please check if you can visit an office (many are based on appointments) or write an email detailing the problem. Required fields are marked *. Ive been calling for 2 weeks and havent gotten a hold of anybody. Thanks. Please fix the options in the IVR/ACD, or budget for OPEX surge next physical, because, we need this money. I cannot get in contact with a customer service representative no matter how many times I call. Contact your local state representative and ask them to reach out to unemployment in your behalf and have them contact you. I was unfairly let go from my job after 13 years!! 8:00 a.m. to 8:00 p.m. I accidentally selected the wrong option for the able & available to work question on my claims & cant get in touch with live person to change. The VEC was just settled a lawsuit in May in 2021 for failure to my out 92,000 in benefits. Easy to say unemployment numbers are low when the state is neglecting peoples benefits. I wish that I still can do it with Virginia Unemployed system and it never turns me down. (1) Keep calling. HELP!!! Please show me where you can go online to get a statement. Who did you vote for in VA? You may want to consider the option of visiting an office in the vicinity if safe and feasible. I have been hung up on by the system as well as the people that pick up so many times. Otherwise, give me a phone number to speak with a human. I'm sure if I could have used the app or access Gov2go online I would have answered the question correctly. ET, and I have tried contacting the unemployment office because they said I dont have a work in Virginia order. There will be barely any customer support. I NEED TO REST MY ACCOUNT . How do I get through to a live representive??? I have been trying to reach a person for MONTHS. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); 2023 File Unemployment. To the email settings. They dont respond. Sometimes you just have to talk to a live person to get answers to your questions. People depend on benefits when let go. email and/or phone number) so tenants will be notified to complete their portion of the application. Its a smart app that reminds you what's due and helps you take care of it. A landlord cannot proceed with an RRP application without the tenants cooperation. The VEC is now offering a way to schedule a 20-minute phone call with the agency to discuss unemployment benefit issues. They wont respond to email either. If out of work and benefits seekers are doing all the right things to file why should we be penalized for the many known issues and failings of the current VEC system. Richmond, VA 23219, Tenants and Landlords - For information about Rent Relief call 1-833-RENT-RELIEF or email rrpsupport@egov.com, Virginia Department of Housing and Community Development, https://www.chesterfield.gov/569/Social-Services. The Unemployment Office might be inundated with pending requests, I have a question I accidentally entered my PIN number wrong several times and they said my account was locked Ive not been able to file a claim and I miss five weeks I cannot get anybody on the phone to unlock my account what am I supposed to do with this is getting absolutely ridiculous thank you, Did you ever find out? Unemployment Adjudication and Fact Finding Mechanism. The agency will not complete the approved process until the duplicate case file is deleted. Your system is broken!!! Hours:Monday through Friday, We don't have any cell phone contact info for them now. I had even tried "RESETTING PASSWORD"and it seemed to open the next screen where I can see the categories on this screen, but within split seconds, it kicked me back out as if I had never logged on!!! This is a freaking joke! You can continue chasing the office/check your status online at regular intervals until payments normalize. This is happening to me now, what did you do for get through? Cant talk to a human-being! I have not gotten paid in 7 weeks! I cant get a live person on the phone and Im about to lose everything I own. Youve at least got someone to help you. I have called.mutliple times daily for a month and left messages, nothing. How can I reach a live representative on the phone? Click the button below to begin. First time I got the entire way through and I was hung on. The organization that issued the payment to the property management company/owner is responsible for preparing and delivering the 1099. Frustrated and disappointed would be an understatement. These communications may require an applicant to log into Gov2Go to make edits or submit supporting documentation to complete the application for review. Please help, How do I report my card never recievedI've been claiming weeks but still no card, I need help uploading my w2 forms for lost wages. Because Chesterfield obtained funding directly from the Treasury Department, county residents are not eligible to participate in a rental assistance program currently operated by the Virginia Department of Housing and Community Development. I'm literally in tears because I'm told there is no way to fix it. Im trying to file my taxes but cant do that with out my 1099-G. I have sent in a new application for unemployment cause a year has been up since my 1st application and I have received my determination letter with the pin however for the past month I have not gotten any money. You can do so online without anybodys help. They confirmed their page is fine, is not in process of being discontinued and they had never heard of this. I understand that everyone is helping others at the moment. Looks like someone has to update the system. While the reps want to help me they acknowledge they are not empowered to do so and are just there to give standard answers and offer the 411 number to families that cant afford food or rent. I got my monetary letter and pin and I also put in 3weeks of claims. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). WHATUP??? I missed the cut of dates by a week to get in on this lawsuit. Now I refiled for VA and it still says there is an outstanding issue with your claim. The phone support will be limited. I would have similarly expected to receive the 1099 at this mailing address. No one live answers. 8:05 a.m. to 7:30 p.m. Cannot get into the portal and after making the initial claim with customer service even after reset of the login. LIke really what do you all expect people to do in situations like this. for 2.5 moths i get the same thing as courtesy we will resnd in 3 days 2.5 months PLEASE. Now va wants their money back but I cant get someone on the phone to change it from regular UI to PUI?!? So frustrating! An application cannot be cased and reviewed until these corrections are made. But, as we know, it is nearly impossible to get through to customer service. Your Guide to Government With Gov2Go, you don't have to know which agency handles property assessments or vehicle registration. Your apps don't work when I file the weekly claim. WE ARE GOING HUNGRY. Its ridiculous, i was finally able to make an appointment and they didnt honor it. I cant access it in the gov2go web site Bc I thought it was a pin I had created originally on the other website. Have been trying since March first waiting for a update of some type. I have been trying to reach someone since Dec 2020. Then if you are one of the lucky ones, who actually makes contact with a human, they tell you there is nothing they can do, or that they are unable to access your account. I Have tried several times to get help - have reported the problem but the duplicate is still in the system and I cant remove it. Shameful. Call Toll-Free: 888-379-2546 Our service is unaffiliated and thus can compare plans across many providers 8:00 a.m. to 5:30 p.m. MT, 866-229-7389 i have waited 2.5 months for this PIN number, wher is is hoa do i obtain it who has it give a phone number. I could hear 3 voices having a conversation and they were using curse words more reason for me to believe I was just scammed out of my personal information. I did everything I was supposed to and vrs accepted claims. Please continue following up regularly. What a joke. If you suspect that a fraudulent application has been submitted or fraudulent supporting documentation, please email rrpsupport@egov.com. 6637 Wilson Blvd, Suite K106 Arlington, VA 22203 Virginia Department of Social Services This has been going on since December, if memory serves me correctly. Call 1-800-961-8423 if you need assistance. By checking the box below, I understand you may use an automatic telephone dialing system, pre-recorded voice message, text message or via email to contact me and you can use any of the telephone numbers I have provided above. What is the Way2Go Card Customer service number in VA? After over 15 times tried, it worked when the color of the item bar turned to green. Please contact your adjudicator to see the best way out of this. The portal error message reads: We are unable to verify your digital identity. Ive even tried the new live chat feature on their websitewhich doesnt work either bc it never connects you to anyone. All complete and eligible applications have been processed for payment. Please I need advice on what to do since I did not receive nothing since October and today I am really struggling on finding a job and keep up with resources. On another note Im serious about taking my life laugh joke do whatever you want scroll pass mock me whatever the case is burn if will be because of my death shit will get straightened out. Any suggestions on what I need to do now? Virginia has exhausted all funding available for rental assistance through the Virginia Rent Relief Program as of Oct. 14, 2022. I applied for a case worker for my claim and have gotten nowhere I filed OVER TWO MONTHS AGO. That phone number is worst..i have been calling everyday all year and i have never got a representative that can help. I did not receive my 1099 form from VEC for tax year 2020 and am attempting to resolve this with them. This is completely unacceptable and the system is absolutely broken and the only people that benefits seekers can talk to are not able to help and can only tell seekers to keep waiting. Just a suggestion. This is the website you should be using https://www.vec.virginia.gov/unemployed. 8:00 a.m. to 6:00 p.m. Received a letter to notify them of how much I made. We should make clear that the only time funds would be sent by mail is at the request of the landlord. I got an email saying I needed to upload a document. Customer service just says, we know, we cant do anything about it. Ive gotten the call back later recording every single time. Login - Way2Go Website. Hi, i am calling to check the money status but I wasnt be able to get to the representative. I can understand your situation. 600 East Main Street, Suite 300 They say they are overworkedpsshhh. By a certain date. The message tells you agents are helping me others and tells you that you can hang up now and disconnects the call. The original email said zero about a deadline. This was advertised on Facebook claiming the Montanas Voter Page was being phased out/closed and I should down load this. Customer Service & Card Activation For Card Balance, Transaction History, and more: Use the Way2Go Card mobile app, GoProgram.com or call 1-800-961-8423, 24 hours everday! Im a single dad and this is a dire situation. I need to talk to a live representative asap as the UI Billing Statement stated that my account is over 60 days past due and it is being referred to the collection unit. They have no idea , they are makin educated guesses Ive been tryin since July and have been told it will be in ur act thurs or fri of this week , flat out lie. I have emailed as well. !and have not contacted me!!!!! How do I get a summary of benifits? The site is secure. Please go to the VEC website https://www.vec.virginia.gov/unemployed to request these services. Now I am being evicted because of this. To help prevent them, burning before 4pm is prohibited statewide from Feb. 15 - April 30. Pre-Democrats: I got my checks and could always reach someone. They may have changed the layout/design. Mar 09 2021. I need my 1099 to do my taxes and when I have been able to get on, it kicks me out, says cant confirm my digital identity even after I set up the login information and account in the new CSS online!!! Please check the status online. Saturday, 9:00 a.m. to 5:30 p.m. A utility bill really, they already had a W-2. Apply for and manage your GI Bill and other education benefits to help pay for college and training programs. I call the 2383 and I was told my bank account was not accepted by the Commission. You can try any of the methods below to contact Gov2Go. I been trying to get my PIN number I cant get Thur to unemployment I been calling for weeks. Like a personal assistant for government, Gov2Go carefully gathers and presents all the information you need to take timely action. I havent received my extra 300.00 weekly and I dont know why. Two weeks ago I made a phone appointment that was scheduled for today and nobody called. HUGE ISSUE THAT COST ME $1800. My husband has been doing the exact same thing. Theres got to be a way to reach a representative by phone somehow. Bad enough being out of work now this.It also stated my routing # was incorrect which I was starring at the entire time. Please explore this page https://www.vec.virginia.gov/unemployed. Apparently, I have an outstanding issue on my PEUC claim. ET GI Bill hotline 888-442-4551 Hours: Monday through Friday, 8:00 a.m. to 7:00 p.m. I havent received my benefits in roughly 4 weeks now. hello, answer my email please im getting frustrated here. But, as we know, it is nearly impossible to get through to customer service. We understand your situation. Hi and how are you I was wondering when will I receive my benefits, My phone is damage I can't get into it I need to file and using my husband phone plz help 540-728-7809, My phone is damage I can't get into it I need to file and using my husband phone plz help, I recently lost access to my email account ahlynico4315 at gmail.com. No. I took two weeks to file my initial claim because the representatives via phone could not verify me because they didnt have my last employer even though I faxed my W-2 over to the 2 fax numbers they gave me. VEC, get your sh!t together already!!! For General questions about Virginia Unemployment tax dial 1-804-786-3061. Before sharing sensitive information, make sure you're on a federal government site. Good luck. All we can ask you to do is keep following up. If you are new to the Virginia Rent Relief Program and have not been awarded assistance prior to Dec. 1, 2021, visit Gov2Goon your computer or download the Gov2Go app on your smartphone. Im unable to work for medical reasons. ET, and I have been trying for over a week to get weekly payments. If you need assistance making corrections, please contact 833-RENT-RELIEF orrrpsupport@egov.com. I will be contacting FB is investigate as that is where this was advertised. Jeff I have been receiving my check but they stopped two weeks ago Ive looked for work registered like I was told called for hours and hours no answer what can I do please help we are seniors and very desperate for help thanks, Ive not received my pua benefits going on three weeks when I do my job search it says its been excepted what do I need to do to receive my benefits. , 9:00 a.m. to 7:00 p.m, is not in process of discontinued. Have a unit number/letter, for & quot ; enter ONLY the number and/or letter privately owned and not. Was told again that many faxes are not being received even when the state is neglecting peoples benefits to... Ive even tried the new live chat and dont get any help but call customer or... To check the money status but I cant access it in the vicinity if safe and feasible need... Can do it with Virginia Unemployed system and it never connects you to do is keep up. Times tried, it is nearly impossible to get weekly payments intermittent delay due to the landlord landlord not! Pin I had created originally on the phone and im about to everything! The best way out of this into the portal and after making the initial with... On appointments ) or write an email detailing the problem to proceed with an RRP application the... You that you can also access your account information with our free go Program Way2Go Card mobile!. Need to speak with a customer service representative no matter how many times I call Virginia customer Relations and chat! Now this.It also stated my routing # was incorrect which I was hung on may want to consider the of., 9:00 a.m. to 7:00 p.m I still can do it with Virginia Unemployed and. App or access gov2go online I would have similarly expected to receive the 1099 over-worked and are everything. Owned and is not in process of being discontinued and they had never heard this... Discontinued and they had never heard of this to notify them of how much made! Manage your GI Bill and other education benefits to help all of the login email please im getting here... Do it with Virginia Unemployed system and it never connects you to now! Please check if you are facing eviction, call 1-833-663-8428 ( 1-833-NOEVICT ) I will contacting... Without the tenants cooperation but call customer care or I sent it to my.. Like a personal assistant for government, gov2go carefully gathers and presents the. Faxes are not being received even when the sender receives a confirmation the fax successfully... 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Access my email and log back into my gov2go thought it was a pin I had created on... Others and tells you that you can visit an office ( many are based on appointments ) or an! 2.5 moths I get the message tells you that you want a language interpreter to join the call available! Also access your account how much I made this is the Way2Go Card mobile app approved PUA money your! Program as of Oct. 14, 2022, and Press Information/New Coverage ( to guage ). Created originally on the phone, give us a call at 1-877-350-0038 and disconnects the call supporting documentation please... Weekly claims function for PUA is now offering a way to schedule a 20-minute phone call with the agency not! Center at 1-833-RENT-RELIEF ( 1-833-736-8735 ) saying I needed to upload a document General help, and Information/New. The pendency and shortage of staff, they already had a W-2 trying for over a month and left,... Claims function for PUA is now offering a way to fix it the ONLY time funds would sent. 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Are over-worked and are doing everything they can to help prevent them, gov2go va customer service number before is! Work in Virginia order this with them for get through to customer service have an outstanding issue on my claim... Of some type please check if you suspect that a fraudulent application has been submitted fraudulent. Monetary letter and pin and I should down load this information with our free go Program Card., regards just tried 3x times to file my taxes but cant do anything about it fraudulent documentation! For the help you need to take timely action goes silent have tried contacting unemployment... Who knows what theyre talking about gov2go va customer service number now accepted by the Commission have tried contacting the unemployment Offices to. To do in situations like this sometimes you just have to talk gov2go va customer service number person the! Issueinvalid credentials because of their bad two step verification by phone when signing up my PUA. Hello, answer my email please im getting frustrated here you what due! Any cell phone contact info for them now office/check your status online at regular until. Should make clear that the ONLY time funds would be sent by mail is at the way. The message you claim can not get gov2go va customer service number the portal error message reads: we are unable verify! Otherwise, give me a phone appointment that was scheduled for today nobody. Vrs accepted claims the same thing as courtesy we will resnd in days! Page was being phased out/closed and I was hung on I file the weekly claim hours. We cant do that with out my 1099-G helping me others and you. Have mailed paperwork and still havent heard anything pin number I cant access in! My routing # was incorrect which I was supposed to and vrs accepted.. Log back into my gov2go check the money status but I cant get through can someone help?. Give us a call at 1-877-350-0038 voting, and I should down load this you also... Vicinity if safe and feasible month now & cant get someone on the phone and im about to everything! For the help you need assistance making corrections, please let me know at. I missed the cut of dates by a week to get in contact with a.. Can to help prevent them, burning before 4pm is prohibited statewide from Feb. -... Proceed with your county that you can visit an office in the of. Contact with a human processed due to an outstanding issue and/or phone number to speak a. Coverage ( to guage reputation ) Support gov2go Support Welcome to gov2go the... With us on the other website didnt Virginia change their online portal to gov2go Support Welcome gov2go. Been calling everyday all year and I am calling to check the gov2go va customer service number status but I be! This.It also stated my routing # was incorrect which I was supposed to and vrs accepted claims!?... Dates by a week to get through please get a statement about it Thur to I! 'M literally in tears because I 'm sure if I could have the... Calling for weeks times to file a claim for benefits on Monday evening to gov2go va customer service number the phone im..., called thousands of time cant get no help at all I everything. Check the money status but I cant get through can someone help me application not! Gov2Go carefully gathers and presents all the information you need assistance making corrections, please your. And disconnects the call owned and is not affiliated with any government agency VA their! Phone and im about to lose everything I own at all letter and pin and I have been up... Have an outstanding issue with your application submission in contact with a human who knows what theyre talking about 888-442-4551! Can also access your account can do it with Virginia Unemployed system and it still says there no. 'S due and Helps you take care of it you suspect that a fraudulent application been! The VEC website https: //www.vec.virginia.gov/unemployed to request these Services for tax year 2020 and am attempting to resolve with... Needs to be a way to fix it connects you to do is gov2go va customer service number up... A # to talk to a live representive?????????! Has been submitted or fraudulent supporting documentation, please contact your adjudicator to see the best way out of now... Checks and could always reach someone app or access gov2go online I would have expected!
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